JOB TITLE: Receptionist - Orozco Complex
DUTY DAYS: 225
PAY GRADE: C03
SALARY SCHEDULE: Click for Salary Schedule
Primary Purpose:
Operates multi-line switchboard to relay incoming, outgoing, and interoffice calls.
Qualifications:
Education/Certification:
Special Knowledge/Skills:
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money and weight measurement, volume, and distance
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
Experience:
- One to three months related experience and/or training; or equivalent combination of education and experience.
Major Responsibilities and Duties:
- Operate a multi-line switchboard.
- Take and relay messages for faculty and staff.
- Respond to telephone inquiries regarding school programs and activities.
- Supply information to callers and record messages.
- Keep record of calls placed and toll charges.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Receive visitors, obtain name and nature of business, and schedule appointments.
- Update daily activity board.
Equipment Used:
Multi-line phone system, computer
Working Conditions:
Mental Demands:
Ability to communicate effectively (verbal and written), concentration, interpretive skills, multi-tasked, coordinating, compiling, and maintain emotional control under stress.
Physical Demands/Environmental Factors:
Frequent interruptions, prolonged sitting, and repetitive hand motions working with computer/typewriter, and telephone interaction. |